Training facilitation is the process of leading a group through discussions, exercises and hands-on activities to help them learn new skills. A training facilitator uses their knowledge of human development to encourage engagement, promote collaboration and guide participants through a successful learning process. They also use their facilitation skills to identify and correct any misunderstandings, miscommunications or ineffective processes that could hinder the training program’s success.
The most important aspect of training facilitation is identifying what outcomes you want to achieve from your workshop or meeting. You can do this by using surveys, interviews and feedback from stakeholders to establish a general idea of the goal of your session. This allows you to create an agenda that outlines specific objectives and corresponding activities to meet those goals. It also helps you build a timeline that gives you a sense of the amount of time you need to complete your session.
Effectively navigating team dynamics and personalities is another key part of training facilitation. This includes establishing an environment where all participants feel safe to speak up, ensuring that introverts are not pushed aside or silenced by bigger personalities, and stopping pointless debates on unimportant topics. Facilitators are also able to identify different learning styles and incorporate activities that cater to each type.
In addition, an effective training facilitator knows how to plan for the unexpected. It is common for workshops and meetings to run overtime or encounter a troublesome participant, but it’s up to the facilitator to remain flexible and find a way to resolve the issue quickly without losing the group’s attention or momentum. This may involve switching to a different activity, re-allocating time to a different topic or simply giving participants a break to refresh themselves and come back ready to continue the session.
A trained facilitator also has a firm grasp of how to deliver the information they need to their participants. This includes using visuals and other tools to promote participation, delivering lectures in an engaging way and incorporating group discussions and hands-on activities. They also know how to set the context and ground rules for the session, ensuring that all stakeholders are aware of the purpose and expectations for the gathering.
Finally, a trained facilitator has a strong sense of objectivity. This means they are empathetic, think before they speak and have the self-awareness to be open to alternative viewpoints. They are also inquisitive and will seek facts rather than rely on their own personal interpretation of the situation. They are also able to detach their pride and admit when they’re wrong. As a result, they are able to guide the participants through an objective and structured learning experience. This can lead to a more effective, productive and meaningful meeting.